About the agency:

Loft 19 is a full-service digital marketing agency operating in Belgrade, Serbia, and Zagreb, Croatia. Our approach involves partnering with clients to tackle challenges, believing that the best solutions emerge through collaboration and a commitment to ongoing improvement.

With substantial experience in crafting promotion strategies for e-commerce businesses, our distinctive strength lies in seamlessly blending performance marketing with compelling creativity. Content, primarily tailored for digital channels, is produced in our in-house studio. Additionally, we produce high-end fashion shoots across the globe and cover live events.

We are Certified as a Google Partner, and also forged strategic alliances with numerous advanced advertising platforms.

What we offer:

• Permanent work contract from the beginning, with a trial work clause of 6 months 
• Great office space and hybrid option
• Leading profiles with the main fashion brands in the region
• Working in a fast-growing and dedicated digital team that supports your progress
• Working on large e-commerce clients from various industries and brands with the possibility of creating interesting creative content
• Ongoing internal and paid education
• Visiting most prominent fashion events

Ideal candidate:

• At least 3 years of working as a Account Manager within the agency 
• Team player 
• Organized, analytical, and curious with strong attention to detail
• The ability to understand the marketing and business goals of the client and the requirements related to fulfilling them
• English level: advanced
• We value individuals who combine assertive communication, a proactive approach, and empathy in their daily work.

Your responsibilities as the Account Manager:

Ensuring quality service to clients by achieving relevant tasks defined by the client and agency management:

• Identifying client needs, executing tasks within agreed-upon deadlines, ensuring the quality of delivered work, and demonstrating proactivity
• Communicating with clients and internal teams necessary for task execution, organizing priorities, and leading teams in the case of complex projects
• Developing strategies for new and existing clients and projects
• Creating proposals and presenting projects to existing and potential clients
• Working on pitch presentations, annual strategies
• Building trust and fostering relationships with clients, maintaining daily communication
• Assessing the necessary time of teams working on projects, resource allocation, negotiating with potential partners and platforms
• Managing communication with clients, creating weekly status reports for all projects managed
• Taking personal responsibility to complete high-quality projects on time
• Thriving to improve team dynamics, processes, and output

Applications are accepted until 11 July 2025.